Know what helps a return or damage review move faster.

Inspect the parcel on arrival and keep the original packaging until the products have been checked for condition, quantity, and variant accuracy.

Standard unopened items are usually simpler to review, while used, sterile, or special-order items may need extra confirmation before a decision.

Include the order number, exact SKU, and clear photos of the item, packaging, and any visible issue so the support team can assess the request efficiently.

If multiple line items are involved, list each SKU clearly rather than sending a generic description of the full order.